QuickBooks Desktop is the cynosure of the accounting and financing world. The incomparable features and tools that QuickBooks provides its users with not only assist in managing income and outlays but also in ensuring sound financial health. With the help of QuickBooks Desktop, businesses can create and track invoices, keep track of bills & expenses, print financial statements, record employee data, run payroll, etc. After considering the benefits of QuickBooks, it is time to look at the drawbacks of using it. Just like other accounting applications, QuickBooks Desktop is vulnerable to errors and technical bugs as well. Among the most recent issues comes QuickBooks has stopped working issue that numerous users have faced while trying to work with their QuickBooks applications. Generally, such types of QuickBooks issues happen when there is some corruption present in the program files of QuickBooks Desktop. Nonetheless, there can be several other reasons behind the occurrence of QuickBooks not responding issue that we aim to discuss with you through this article, alongside the troubleshooting solutions to fix it.
Seeking instant troubleshooting assistance to get rid of QuickBooks has stopped working issue? If yes, don’t hesitate to contact our QuickBooks professionals team at (855)-856-0042.
What are the reasons causing QuickBooks not responding issue?
Apart from the damaged QuickBooks program files, the followings are the reasons due to which users can face QuickBooks not responding issue:
- Damaged or outdated Windows Operating system.
- The company file name is too long.
- The QBWUSER.ini file, which is necessary for QuickBooks Desktop, has been corrupted.
- There is some corruption in the installation files of QuickBooks Desktop.
Related article to read — QuickBooks error 6190
How to safely get over QuickBooks has stopped working issue?
Solution 1) Make use of Quick Fix my Program from QuickBooks Tool Hub
- Download QuickBooks Tool Hub of the most current version, which is presently 1.5.0.0.
- Save the downloaded file (QuickBooksToolHub.exe) at such a place on your computer (Like Windows Desktop or Downloads folder), where you can find it quickly in times of need.
- Click on the downloaded file QuickBooksToolHub.exe and walk through the instructions you see on the computer screen,
- Accept the terms and conditions to finish installing QuickBooks Tool Hub.
- Right-click the icon of QuickBooks Tool Hub and select the Open option.
- Select the Program Problems tab from the left panel.
- Click on the Quick Fix my Program button to run the tool.
- When the tool completes repairing the QuickBooks program files, open QuickBooks Desktop,
- In QuickBooks Desktop, attempt to perform the needed action and see whether you face QuickBooks has stopped working issue this time.
Related article to read — QuickBooks error 15276
Solution 2) Check for the most recent Windows updates
- Open the Windows Start menu.
- Enter “Settings” into the search field and then select Settings.
- Click on the Update & Security option.
- Select the Windows Update option to see if any updates for your Windows operating system are available.
- If you see Windows updates, follow the on-screen instructions to get them.
Solution 3) Make use of QuickBooks Install Diagnostic tool from QuickBooks Tool Hub
- Right-click the icon of QuickBooks Tool Hub and select the Open option.
- Select the Installation Issues tab from the left-side panel.
- Click on the QuickBooks Install Diagnostic Tool button to run the tool.
- When the tool finishes repairing the QuickBooks installation files, restart your computer.
- Open QuickBooks Desktop, attempt to perform the action which has been triggering the issue, and see whether you are able to execute it this time.
Solution 4) Make changes to the name of your QuickBooks company file
- On your keyboard, press the Windows and E keys to open Windows Explorer,
- Double-click on the C: drive and go to the location, “\Users\Public\Documents\Intuit\QuickBooks.”
- In the QuickBooks folder, find your company file (with the .QBW file extension).
- Right-click on the company file and select the Rename option.
- Shorten the filename by removing the unnecessary letters.
- Open QuickBooks Desktop and try to perform the required action.
Conclusion:
It is our hope that you find this article worth reading, and now you are able to get rid of QuickBooks has stopped working issue. However, if you are getting QuickBooks not responding issue even after going through the troubleshooting solutions that we have mentioned above in the post, then there is a great possibility that your QuickBooks Desktop installation has been severely damaged or corrupted. Therefore, our advice for you is to uninstall QuickBooks Desktop and reinstall it using the Clean Install tool from QuickBooks Tool Hub. For additional troubleshooting assistance to dispense with QuickBooks has stopped working issue, feel free to contact our QuickBooks support team at (855)-856-0042.
