Are you tired of the canon printer offline error? This is a very common issue that users socne across once in a while. no worries! Just keep on reading to learn how to fix the printer offline error in your canon printer.
Quick fix: Check your internet connection and ensure it is working fine. And if there is an issue with internet signals, contact your router or internet service provider.
However, if the internet is fine and you still get a canon printer offline Windows 10, this guide is for you. Let’s dive in!
Canon Printer Keeps Going Offline – Why?
The error canon printer offline appears when there is an interruption in receiving commands from the system. The gap on comimcuation results in printer offline error. Hence, to know why does it occur, go through the causes explained below:
- Use Printer Offline Mode Enabled:
If you have enabled ‘use printer offline’ mode, it will show the printer offline.
- Misconfigured Default Settings:
Incorrect default settings in the printer can put your canon printer in an offline state. Thus, you need to go through the default settings to check printer settings.
- An Issue With Printer Spooler:
If there is an issue with your printer spooler, the canon printer keeps going offline is common.
- Paper Tray Issue:
Have you fed the paper tray more than its requirement or less than necessary? The issue will occur.
- Poor Internet Connection:
Aforementioned, it can cause your printer to go offline. You must check internet speed and connectivity.
- USB Connection Issue:
Loose wiring or faulty cable can cause your printer to go offline. Make sure the USB cable is original and working properly.
Troubleshoot Canon Printer Offline Windows 10
Windows 10 users face this issue very often. Hence, following are the tips and tricks to troubleshoot canon printer offline windows 10 issues.
Solution 1: Turn Off the ‘Use Printer Offline’ Mode
Using the printer offline and online is an option in your printer settings. If offline mode is enabled your printer will become offline even if the internet is connected. Hence, disable it.
- Go to the windows search bar.
- Enter the control panel in the field and click the Ok button.
- Now, select Device and Printers.
- See if your canon printer is showing up.
- Make sure it has a green mark (shows it is your default printer). Right-click on your printer to ‘see what’s printing.’
- Now, tap on the Printer tab and see if ‘Use Printer Offline’ is check marked.
- Unchecked it and your printer will be back to online mode.
Solution 2: Set Your Canon Printer as Default
If you have tweaked default settings and your printer is not set as default, the printer won’t work. Thus, set your printer as default and the issue of the canon printer offline will be solved.
- Go to the start button and in the search bar, type control panel.
- Hit the enter button.
- Then, tap on Devices and Printers to see your printer name.
- Right-click on your printer and tap on the option ‘Set as default printer’ and you will see a green mark on it.
- Now, try printing a paper, it should be working now.
Solution 3: Check Your Printer Spooler Settings
The printer spooler needs to be checked when your canon printer keeps going offline in windows 10. Hence, follow the steps below:
- Go to the start button and in the search bar, type service. Hit the enter button.
- Now, tap on services (desktop app).
- From the list, right-click on the printer spooler.
- Tap on the Restart option. (if it is already grayed then tap start).
- Again, right-click on the printer spooler and select Properties.
- Here, set startup type to Automatic and tap Ok to save the changes.
- Restart your system. Print a paper to test it.
Solution 4: Remove & Reinstall Canon Printer Software
Your driver might cause the canon printer offline Windows 10. Therefore, you need to uninstall first and then reinstall Canon printer software.
- Launch the Run dialog box by pressing the windows+R keys.
- Enter ‘devmgmt.msc’ in the box and then hit the ok button.
- Go to the printer queue to find your printer.
- Right-click on your printer name and click the uninstall device.
- When the device is uninstalled, go to the canon printer’s official website.
- From here, download the latest driver for your printer, and install them on your system.
Final Thought:
In the above section, we have explained the solutions to fix the canon printer offline issue. We hope it helped you fix it. Many printers receive the same error and above mentioned are the popular methods to fix it. However, if you still get the error, we will recommend you to contact your printer professional.
