Real-time communication is the next generation of communications. It will move conversations from one platform to the next, regardless of where people are. This will make communication more meaningful and personal and fueled by cloud, mobile, and video.
Cloud
The cloud is becoming the standard infrastructure for delivering real-time services and applications. LTE-based devices are driving the growth of the Real-Time Cloud. LTE devices are growing 141% per month in South Korea and are expected to hit 10 million subscriptions by the end of 2012. Broadband internet access is available to everyone, not limited to WiFi islands. LTE will also eliminate the need for sub-broadband-congested 3G network.
In addition to enabling real-time communication, cloud services are increasingly facilitating data warehousing, analytics, and big data. This article about instant communication – an overview | Agora.io will discuss cloud services, organizations and the best platform that suits their needs. While multi-cloud platforms create some challenges, it allows organizations to create independent, flexible infrastructure across platforms. Another significant change is the introduction of artificial intelligence (AI) into the cloud. AI can help organizations better manage their data while gaining new capabilities.
Mobile
Whether for a business meeting or personal communication, real-time communication has become a necessity. Businesses are increasingly demanding instant and secure communication.
OTT services are another primary driver for RTC. OTT services are applications that run on a network not owned or operated by the network operator. Netflix, Hulu, Skype, and WhatsApp are examples of OTT services. Other OTT options include iMessage and BlackBerry Messenger. These OTT apps utilize intelligent gadgets and the Internet’s capabilities.
Video
Real-time communication is a crucial component of nearly every industry. Not only does it enable faster customer service, but it also helps companies operate more efficiently. Companies can also employ employees from all over the world, reducing commute times and increasing productivity. Video technology is an excellent option for this. Listed below are some of the advantages of video as a real-time communication medium. Let’s take a look at each one in turn.
Planning is essential. Pout the topics and products to cover to make the most of the video. Consider repurposing existing content. In addition to using video as a real-time communication medium, you can also use it to answer customer questions or demonstrate a product’s features. Just remember that video is memory and CPU-intensive. So make sure your video conferencing client is up-to-date and tested before scheduling a call.
Instant messaging
The future of real-time communication is all about leveraging the power of technology to create better communication experiences. In the workplace, IMs have become an indispensable tool for coordinating the work of multiple team members. They enable businesses to collaborate across geographical boundaries, allowing employees to stay in touch without interrupting each other. The ease with which instant messaging can be used can also help companies communicate with international employees.
The history of instant messaging can be traced to the 1960s when multi-user operating systems used it as a notification system. The technology then evolved to allow users to communicate across multiple networks. However, the first platforms facilitated communication only between users logged into the same machine. As networks grew, instant messaging platforms began to use peer-to-peer protocols. Today, users can use a single software application to stay connected with different networks simultaneously.
Collaboration tools
One of the main features of collaboration tools for real-time communication is the ability to discuss the same project across multiple locations. You can use this tool to mark explanations and place comments, and you can also organize your tasks into categories, add reminders, and monitor progress. In addition, the web collaboration tool will allow you to share documents and images quickly and effectively, making the process of project development go smoothly. Collaboration tools can also reduce the need for emails between team members, reducing communication time. Moreover, these tools help you manage your entire team from one place.
Real-time collaboration tools can be of several types, depending on the organization’s needs. Some offer instant messaging, file sharing, and seamless integration with other productivity applications, like calendars. They may also have mobile capabilities to ensure that users can access them anytime. Regardless of the type of real-time collaboration tool, these solutions will help you improve your business’s productivity. In addition, these tools can be used across multiple devices, making them useful in any work situation.
