Why Is My Brother Printer Going Offline | Complete Guide To Fix

The most frequent issue in brother printers is the Brother Printer Going Offline. This is an issue that is generally going to occur when in your brother printer and you must be looking for fast and easy solutions. 

Just suppose that you are performing an important task on your printer and then suddenly you are going to receive a message saying that your brother printer offline. And the worst part is you do not know how to fix this issue. 

So it can be a little frustrating for you. In order to resolve it, let us first understand what causes are there which is why you have to face this issue. 

What is the Brother Printer Going Offline?

Before you are going to troubleshoot the error, have you ever tried to find out whether what is causing the issue in the first place. Ask yourself, why is this issue with you as the reasons behind this issue can be multiple. 

One of the most common reasons is your printer not able to communicate with the laptop or the computer. We can also say that the PC is having a hard time communicating with the printer.  

Let us see some of the common reasons that are responsible for the brother printer going offline. 

• There could be a connection issue.
• The physical cable connection issue. 
• WiFi issue
• Printer drivers are properly installed or updated.
• The printer machine is not powered on. 
• When the printer is not set as the default printer
• Multiple print jobs in different printer windows. 
• The printer status is offline and in windows. 

The points mentioned above are the points or the reasons why you are facing offline with your brother printer. You must be aware of this issue if you are looking to recover fast your printer issues. 

Let us now look at the steps for resolving the brother printer going offline:

Whatever may be the reason behind this issue, one of the important questions is whether how are you going to fix this issue. You also do not need to panic as there are multiple checks and fixes that will determine and resolve the issues that you might be facing. 

Below we have described a few solutions in order to resolve the brother printer going offline status. Try all of them and see whether you resolve the issue or not or if you encounter this issue again. 

Check the Cable Connection and the Printer:

In order to resolve the issue, you need to check all the cable and physical connections of the printer. This is the easiest way to overcome the trouble. Make sure to keep in mind the points mentioned below:

• When you’re using the wired connections, then make sure that both ends of the USB are inserted properly, and at the end of the printer, cables must be in multiple sockets or ports of the device.
• If your printer is using the internet connection, then make sure that the ethernet cable has been inserted properly.
• When you are using a wireless connection then make sure that the internet connection is enabling and is connected accurately with the printer. Check the connection in the wireless printer can be quite difficult.

These are some of the few connection checks that you have to perform and after getting the problem you must reestablish physical or network connection. 

Remove all the Printing Jobs to Troubleshoot the Offline Issue:

Have you been facing the Brother Printer Going Offline issue? If that is the case, then you must know that a single paper or a document is enough to make your printer offline. In order to overcome this issue, you need to clear all the printing jobs and then restart the printer.

In order to remove the jobs, you must follow these steps. 

• Open the printer and scanners option.
• Then select the printer and click on manage
• If you see that the cancel all documents option is greyed out then you need to click on the open as an administrator.
• Then click on the option of an open print queue.
• Then click on the printer at the top and then click on cancel all documents.
• In the end, click the yes option in order to complete the process.

Conclusion:

Now that the process has been completed and now you will be able to see that the printer must be showing the online status. Take a test document in order to make sure that your printer is now working perfectly. 

If you are still facing the brother printer going offline issue, then you do not worry as our experts at Printer Offline Tech are going to take care of it. They will provide you with the best solutions!