Feedback means to help. It cannot be easy to receive feedback in the real world. twitter Annual reviews are something that we fear. When the day comes, we begin to dread it. It doesn’t end at physiological responses. Mental barriers also create. According to Adam Grant, an organizational psychologist and New York Times reporter, our egos become so threatened that our brains restrict incoming information when we confront negative feedback.
When we face the possibility of receiving negative feedback, it’s easy to change our social behaviors. For example, Harvard University and University of North Carolina research show that people tend to avoid colleagues who are more constructive in their criticism.
Negative feedback is entirely regular. Dr. Martin Paulus is a UC San Diego psychiatry professor. He says that criticism processing control by two parts of the brain: the amygdala and the anterior medial cortex. While the first determine what’s important and helps create emotional memories, the second regulates how we respond to emotional stimuli, including criticism.
The amygdala is also a critical part of our fight/flight response. It is why negative feedback can feel primitively threatening.
There are ways to make that feedback positive and even enhance performance.
Here are some tips for keeping your mind open and getting the most from a negative review.
1. Preempt negative feedback
You can take a proactive position and try to figure out what went wrong. Your mind prepares for constructive criticism by initiating the conversation, which will dampen your body’s flight or fight response.
By being open to constructive criticism, you help create an environment in which feedback is welcome. Farnam Street states:
It’s not a good idea to place someone else in the coaching chair, but to offer to do it yourself. Encourage others by asking your bosses, subordinates, and colleagues for their feedback on how you are performing.
2. Slow down, ask questions
We can learn a lot from user-generated feedback. Yelp can be a powerful tool for businesses seeking feedback on products and services. However, it can sometimes feel overwhelming and harmful. It is a fact that people who are motivated to leave reviews tend to be more emotional. However, for business owners, hard feedback can hurt.
You may instinctively want to respond immediately, but slow down. Yelp recommends to its users to slow down.
First, read the review. Reread the review. Go back over the study. Then, take the third glance and begin to look for the value. Ask yourself this question: What was the customer expecting? What were they expecting? Is there a misunderstanding? Is that why it happened? What are the steps I can take to ensure that this doesn’t happen again?
You can get wise counsel online or in person. jetposting Be patient and don’t rush to make a quick decision.
3. Feedback is a learning tool
It’s easier to swallow the Harvard Medical School professor Dr. Keith Baker, who emphasizes learning when giving feedback to medical residents.
Dr. Baker explains that “A learning orientation” is crucial for accepting negative feedback. It will strongly influence how you give and get it.
Consider constructive criticism as an objective diagnosis. You can use it to help you understand and improve. The more information you gather, the more you can assess, determine if there is more information, and then decide how to move forward.
4. Separate criticism from self
It is easy to misinterpret feedback as a judgment about our character. Redlined articles can feel like a personal attack against your writing ability. However, this is not helpful. Dr. Paulus explains that it’s essential to keep our self-criticism separate from our senses of self. He explained that “even the most talented writers can make bad articles. This will allow you to disengage from the strong sense that self-injury that is often associated with criticism. It will also make it easier …” to respond.
It also eliminates the negative emotional impact of negative feedback, leading to self-sabotaging thoughts and frees us up for focusing on improving our performance.
5. MIPs have been an enormous success
The National Basketball Association gives the Most Improved Player Award (MIP) every year to the player that has made the most progress in the regular season. Kevin O’Connor, a sports journalist, writes for The Ringer that the winning of this award “often prefigures a career full of success: 16 winners were named to at minimum one All-Star Team, seven of which have been the previous ten winners.”
You can find significant momentum in admitting your need to improve and working hard to do better. Moreover, you will find that your rate will increase as you start to make progress.
It is possible to salvage a bad start for a project or client. However, it is essential to take the time to look at the problems and then figure out how you can fix them.
Even if your MVP win isn’t possible, you can still work towards MIP and earn goodwill and loyalty.
My twelve-year journey with my startup taught me that I could feel many emotions after receiving a negative review. However, it is impossible to avoid making mistakes and performing poorly at times. We’re humans and not robots. Shipments get lost, wires cross, and sometimes, we don’t feel our best. Our users are human, too, and we cannot control their subjective experiences.
Consider this Google review of China’s Great Wall of China: “It wasn’t enjoyable. The saying goes, “Can’t win’em all.” These tips can help you to turn negative feedback into something positive. neftegazru Keep in mind: Those who criticize you often end up being your biggest supporters as long as we are open to learning from their criticisms and taking them seriously.
