Mobile Services

Things To Consider For Mobile App Testing

Over the years, the need for mobile technology has grown tremendously. Especially, the ease and convenience of pursuing day-to-day activities have made mobile apps a part of the routine. Whether it is business operations, buying groceries, or booking an appointment, mobile apps have streamlined things adding much productivity. This is why most businesses today depend on mobile applications.

Directly or indirectly these apps contribute to the most crucial ways of delivering services to customers. However, every great mobile app demands a decent investment made on a series of software tests. These tests enable brands to deliver great digital products to the market. Therefore, before releasing a mobile app to the users/public, it is important to ensure that there are no bugs or errors. 

In other words, mobile app testing is an essential process. It allows testing applications made for modern mobile devices for functionality, usability, and performance benchmarks. Besides, the tests are necessary to ensure that the application meets all the business requirements and user expectations. 

Why Mobile App Testing? 

To meet the efficiency and requirements of businesses and customers, testing of mobile applications is necessary. Mobile app testing services ensure the usability, performance, consistency, functionality and other factors of the software developed for handheld devices. Also, mobile internet usage continues to rise as more users spend a significant amount of time on their mobile devices.  

The hesitation to test a mobile app could make it difficult for the testers to find how well an application serves an existing or growing portion of users. Moreover, if the testers fail to determine the defects in the app, it only brings you negative reviews and feedback. In a nutshell, mobile app testing is crucial to ensure a strong mobile experience, no matter what kind of app it is using or what platform it is developed for. 

According to browserstack.com, 80% of customers uninstall an app if it doesn’t meet their expectations; 50% of customers tend to uninstall an app that occupies too much space in the device, while 48% of customers uninstall the app which is slow. Citing these stats depicts how important it is to determine the reliability and functionality of an app through testing. 

Things To Consider While Testing Mobile Apps 

Many organizations have been investing immensely in getting apps to enchant their customers. Also, these apps should upkeep specific benchmarks such as effective user experience, flawless performance, and quick loading. Mobile apps should deliver an excellent customer experience and should be without any glitches to ensure their success. Therefore, there are many factors to consider for mobile application testing, such as: 

  • Great user Experience: The most important aspect of a mobile app is the necessity to deliver a smooth and winning user experience/interface. It should be simple, effective and easy to navigate for the users. We can say that it’s important that mobile apps should be tested with the method of user interface crowd testing. This helps to understand the initial response and feedback from real-time users. It helps to test the app in real-world conditions, to get a first-hand look at the app. 
  • Effective Security: Cyber threats are increasing and undoubtedly mobile apps are being largely attacked. So, it is essential to get the apps tested thoroughly for security. When user demands the safety of their data and need mobile apps to perform stable payment integrations, end-to-end security testing can help. After all, Security testing could offer great convenience when it comes to checking app vulnerabilities and threats if any. 
  • Stable Network bandwidth & Carrier networks: There is a huge and dense impact of internet bandwidth on mobile apps. Would you be waiting for longer than 3 seconds for an app page to load? The answer would be no! A typically slow or bad internet connection affects the mobile app. So, therefore, checking the stability of bandwidth should be considered while mobile app testing. 
  • Impressive performance: Mobile app users expect a good response from the application while using it. The app performance is measured by how quick it starts, how responsive it is, and how efficiently it uses the device memory and power. Optimizing screen size is an important aspect to consider while delivering an excellent app performance. 
  • User-friendly App: Mobile Apps should be user friendly enough so that they can attract every sort of user. be it, novice users or experienced users. Taking Usability Testing into consideration can ensure that the app is smooth, straightforward and works well with all the functionalities.  
  • Stable across Operating Systems: As we are aware that there are various mobile operating systems, iOS and Android to name a few. Each of these operating systems has multiple versions. So, it’s important to ensure that mobile applications should perform well on all operating systems and their supported versions. 
  • Compatibility: Mobile compatibility Testing should be enforced to check the app compatibility on different devices and browser combinations to verify screens and behavior as expected. 
  • Uniform Scalability: The number of users using the app subsequently increases once the mobile app becomes popular. It becomes important to test the mobile app for its scalability with increased and decreased user load. In this case, load testing helps to decrypt whether the app can scale when many users access it at the same time.  

Conclusion 

With an exponential increase in the usage of mobile devices, we can’t ignore the need for efficiency in mobile apps. On the other hand, a large number of businesses relying on the mobile apps only need the best to meet their business goals.

More importantly, users these days need applications that load quickly, offer an excellent user interface, flawless performance, etc. And achieving these benchmarks is extremely necessary to ensure a great customer experience.  

Nevertheless, when achieving the above factors, the end-to-end testing could work a great deal. All in all, attaining precision demands collaboration with the QA service provider who can help ensure success for your mobile apps and cultivate the expected success.

Kanika Vatsyayan

Kanika Vatsyayan is Vice-President Delivery and Operations at BugRaptors who oversees all the quality control and assurance strategies for client engagements. She loves to share her knowledge with others through blogging. Being a voracious blogger, she published countless informative blogs to educate audience about automation and manual testing.

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